Front Desk Assistant – Department Of Performing And Media Arts

Position:  

Full-time (39 hours/week)

Location:  

Ithaca, NY (Fully Onsite)

Employment type:  

Full-time

About us:  

The Department of Performing and Media Arts (Cornell University) engages students from various disciplines in exploring creative expression through live and mediated forms. It encourages critical and historical thinking about the world while students analyze the impact of image, sound, gesture, and movement. The program aims to develop both artistic and academic voices.

Job Description:  

As a Front Desk Assistant, you will serve as the initial point of contact for the department, creating a welcoming atmosphere for students, faculty, staff, and visitors at the Schwartz Center. Your role will be crucial in facilitating communication and ensuring a positive experience for all.

Key Responsibilities:

– Financial Transaction Support: Assist with travel reimbursements, manage petty cash, and explain financial procedures.

– Office Management: Answer phone and in-person inquiries, oversee office machines, distribute mail, and order office supplies.

– Coordinate Room Reservations: Manage bookings for student rehearsals, classes, staff, and production meetings.

– Event Coordination Support: Assist with academic department events, arrange travel and housing for special guests.

– Provide Information and Tours: Greet visitors, offer information to prospective students and alumni, and conduct tours of the Schwartz Center.

– Box Office and House Management Facilities: Provide backup support as needed.

– Communications Support: Assist with social media posting.

Qualifications 

– Formal training beyond a high school diploma (6 months to 1 year).

– More than 2 years and less than 4 years of experience, or an equivalent combination of education and experience.

– Highly organized with clear communication skills.

– Computer skills including Excel and the ability to quickly learn other financial systems.

– Basic knowledge of accounting and administrative systems.

– Ability to cultivate inclusive and equitable working relationships.

– Proven analytical skills and independent problem-solving abilities.

– Ability to work quickly and effectively under pressure, balancing conflicting priorities.

– Must be able to work occasional evenings and weekends for special events, including department commencement and Box Office backup.

Benefits:

– Comprehensive health care options.

– Generous retirement contributions.

– Access to wellness programs.

– Employee discounts with local and national retail brands.

– Leave provisions include health and personal leave, three weeks of vacation, and 13 holidays.

– Impressive educational benefits including tuition-free Extramural Study, Employee Degree Program, and Cornell Children’s Tuition Assistance Program.

How to Apply:  

Please submit both a resume/CV and cover letter for further consideration. Applications should be submitted online following the provided guidelines.

For more information about the department and other career opportunities, please visit our website.

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