Position: Full-time
Location: Anywhere in the World
Employment Type: Full-time
About Us:
With We Work Remotely , Wave goodbye to the daily commute and enjoy the flexibility of working from home! We are looking for enthusiastic and skilled Virtual Customer Support and Sales Representatives based in the Philippines. This role offers an opportunity to blend productivity with personal satisfaction in a remote setting.
Job Description:
As a Virtual Customer Support and Sales Representative, you will handle customer inquiries, manage sales pipelines, and ensure a high-quality support experience.
Key Responsibilities:
– Customer Support: Respond promptly and accurately to customer queries via chat support.
– Sales Skills: Build relationships and manage a sales pipeline effectively.
– Complaints Handling: Address customer complaints and proactively provide solutions.
– Product Knowledge: Inform customers about new products and features, including upselling and cross-selling.
– Process Improvement: Suggest improvements to enhance customer support processes.
– Team Collaboration: Share feature requests and workarounds with team members to improve service quality.
Qualifications:
– Experience: At least 2 years in customer support and/or sales.
– Remote Work Proficiency: Comfortable working remotely and independently.
– Self-Motivation: Proactive with the ability to work independently.
– Customer Service Skills: Exceptional customer-oriented skills.
– Communication Skills: Excellent verbal and written communication.
– Attitude: Pleasant and positive with a customer-first approach.
– Problem-Solving: Strong skills in identifying solutions for enhanced customer satisfaction.
How to Apply:
Submit your resume and a cover letter explaining why you are the ideal candidate for this role.
Deadline for Applications: Applications will be accepted until the position is filled.
We are committed to fostering a diverse and inclusive workplace.
For more information about our company and other career opportunities, please visit our website.